body {
  background: #f5f7fb;
  font-family: "Segoe UI", sans-serif;
}

/* CARD UTAMA */
.detail-card,
.custom-card {
  border: none;
  border-radius: 14px;
  background: white;
  padding: 10px;
}

.detail-container {
  padding-top: 50px;
}

.card-title {
  font-size: 22px;
  font-weight: 700;
  color: #12355b;
}

.card-divider {
  border: 0;
  border-top: 1px solid #ddd;
}

/* FOTO */
.aduan-photo {
  width: 100%;
  height: 320px;
  object-fit: cover;
  border-radius: 12px;
}

/* INFORMASI */
.info-item {
  display: flex;
  gap: 18px;
  margin-bottom: 25px;
  align-items: flex-start;
}

.info-item .icon {
  width: 38px;
  height: 38px;
  background: #eef2f7;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 20px;
}

.info-item label {
  display: block;
  color: #64748b;
  font-size: 14px;
  margin-bottom: 4px;
}

.info-item p {
  margin: 0;
  color: #334155;
  font-size: 15px;
  line-height: 1.6;
}

/* NOMOR + STATUS */
.nomor-item {
  position: relative;
}

.nomor-content p {
  font-weight: 600;
  color: #334155;
}

.status-area {
  margin-left: auto;
}

.status-area .badge {
  padding: 8px 18px;
  border-radius: 20px;
  font-size: 13px;
}

/* =========================
   TIMELINE COMPACT (ADMIN STYLE)
========================= */

.simple-timeline {
  position: relative;
  padding-left: 22px;
}

.timeline-item {
  position: relative;
  padding-left: 10px;
  padding-bottom: 10px;
}

/* titik */
.timeline-marker {
  position: absolute;
  left: -5px;
  top: 5px;
  width: 10px;
  height: 10px;
  border-radius: 50%;
  z-index: 2;
}

/* garis */
.timeline-line {
  position: absolute;
  left: -1px;
  top: 15px;
  width: 2px;
  height: calc(100% + 2px);
}

/* isi */
.timeline-content {
  width: 100%;
  max-width: 100%;
}

/* tanggal */
.timeline-content strong,
.timeline-content small {
  font-size: 12px;
  color: #666;
}

/* status */
.timeline-content .badge {
  display: inline-block;
  padding: 6px 14px;
  border-radius: 20px;
  font-size: 11px;
  font-weight: 600;
  margin: 6px 0;
}

/* keterangan */
.timeline-content span,
.timeline-content .text-secondary {
  font-size: 12px;
  line-height: 1.4;
  color: #555 !important;
}

/* jarak antar item */
.timeline-item:last-child {
  padding-bottom: 0;
}

/* MAP */
#map {
  width: 100%;
  height: 400px;
  border-radius: 12px;
  overflow: hidden;
}

/* RESPONSIVE */
@media (max-width: 768px) {
  .aduan-photo {
    height: 250px;
  }

  .status-area {
    margin-left: 0;
    margin-top: 10px;
  }

  .nomor-item {
    flex-wrap: wrap;
  }
}

.btn-maps {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  background: #1aa260;
  color: #fff;
  text-decoration: none;
  padding: 12px 24px;
  border-radius: 50px;
  font-weight: 600;
  transition: 0.3s;
  box-shadow: 0 6px 15px rgba(26, 162, 96, 0.25);
}

.btn-maps:hover {
  background: #12874d;
  color: #fff;
  transform: translateY(-2px);
  box-shadow: 0 10px 20px rgba(26, 162, 96, 0.35);
}

.btn-maps i {
  font-size: 18px;
}